In my previous post, Learning To Listen, I talked about how important it is to listen, yet how few people truly know how to do that.
This brought up the question in my mind, “What do we do when confronted with a person who won’t stop talking?”
We’ve all had instances in which someone latches on to us and tries to unload everything they know. The details of their latest operation. The latest happenings with their kids or grandkids. Complaints about their job, their coworkers, or the food.
We realize it’s important to listen, but where’s the limit? Continue reading Dealing With Motormouths
One of Stephen Covey’s “Seven Habits…” is “Seek first to understand, then be understood.” As you know, by this he means you should first listen completely to someone else, without interrupting, then when it’s your turn, you can make your point.
He goes on to explain that if while the other person is speaking, you’re dancing from foot to foot, impatient to make your point, then you’re not listening to the other person.
When I first read that, I remembered with some guilt the many times I was in that exact situation, and since then, have seen others frequently do the same thing. Continue reading Learning To Listen